Sheet SVC-01 · Home support
A technician at your door, not a ticket in a queue.
Slow PC, temperamental Wi-Fi, worried about losing your photos: we come to you, fix what needs fixing, and explain the rest in plain language.
€60/hr · Montreuil, Vincennes, Saint-Mandé and neighbouring towns in the 93/94
Fig. 01 — Typical visit
SCALE 1:50
The network and the devices are checked together: a fixed Wi-Fi is no use if the PC plugged into it isn't backed up.
What's included
Five common jobs, the same method every time.
PC & Mac troubleshooting
Slowdowns, breakdowns, stuck updates, boot errors — diagnosis and repair on the spot.
Network & Wi-Fi
Dead zones, a badly placed router, an unstable network: optimising or rebuilding a reliable network in your home.
Backups
Setting up automatic backups for your photos, documents and sensitive data.
Device security
Accounts, passwords, security updates, anti-phishing — without any needless complexity.
Guidance
Plain-language explanations during the visit, so you understand what was done and why.
Process
From the first message to follow-up, four steps.
You describe the issue
By phone, video call or the contact form: the problem, how you use it, what's already been tried.
Free diagnosis
15 minutes to scope the problem and tell you honestly whether a visit is needed.
On-site visit
By appointment, in Montreuil, Vincennes or Paris Est. Price given before starting.
Follow-up
Available afterwards if the problem comes back or a question comes up about what was set up.
All the covered towns are listed on the about & service area section.
Next step